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Enterprise Applications Group
Educational and Information Technology

18 April 2005

MEMORANDUM

To:

Administrative Technology Subcommittee
Enterprise systems management teams

From:

Robert Spiker, Interim Senior Director, Enterprise Applications

Re:

Enterprise systems development and Project EntERPrise


As work progresses on Project EntERPrise, the Enterprise Applications staff resources are significantly shifting towards implementation of SunGard SCT's Banner suite of enterprise systems. As many of you are aware, our existing staffing levels do not permit us to work simultaneously on the Banner implementation, operational support, and past levels of legacy system development. Therefore it will be necessary either to impose a "freeze" on application changes for our legacy enterprise systems as staff members work on the Banner implementation, or to acquire additional resources (via additional technical personnel or contracted software development paid for by functional offices and coordinated through EIT) to maintain past levels of legacy system development. New development on our legacy systems is strongly discouraged, and so we are recommending a freeze on new legacy system development. This memo outlines the parameters of the freeze recommendation as it pertains to each legacy enterprise system.

Throughout the remaining life of the enterprise systems, we will continue to provide operational support (production downtime remediation, DBD changes, fixes of system defects without workarounds, and state or Federal regulatory updates only). Requests for any new system development or changes (defined as anything not listed above, including fixes of system defects for which workarounds exist) will need prior approval from the Administrative Technology Subcommittee before work commences. The ATS will also address any cross-functional issues. The system management teams should review their existing projects to determine if the projects are still needed, and if they can still be completed in the time remaining until the freeze hits their particular systems. Projects not meeting these criteria should be withdrawn. Additionally, training for the Enterprise Applications staff on Banner and its underlying Oracle technology will take priority over new system development or changes, in order to ensure a successful implementation of Banner and its future operational support. This will impact systems work even before the hard freeze takes effect, and in fact training for our new systems has already begun.

HRS and FRS will begin their freeze effective immediately. The members of the Business Systems team devoted to Project EntERPrise can no longer provide effective day-to-day support to our legacy systems, and the remaining staff is concentrating on operational support. Projects already requested should be reevaluated in light of the requirements listed above, and will be completed by legacy support staff as both time and Oracle/Banner training permit.

SIS (including BRS, the "Web for"s, and housing) and DARS will begin its freeze in January 2006 as that phase of the Banner implementation begins. However, with the necessity of staying current with Plus TOSes or patches as required by the Banner implementation and the Luminis portal implementation later this year, we expect that most work on SIS and DARS between now and January 2006 will be operational or regulatory in nature. Only a few of the very highest-priority SIS/DAR projects are likely to be completed between now and January 2006.

Most SAM support is regulatory in nature and will be unaffected by the freeze. If there is any new or changed system development on SAM it will be affected by the freeze starting in January 2007 when the Banner Financial Aid implementation is projected to begin.

Our Information Access and Integration team, responsible for maintaining and developing our data warehouse, e-business applications, and the Institutional Analysis System, is already working on several Banner modules such as the Luminis web portal, the core Banner databases, and a brand-new web-based reporting environment. Much work on IAS, the data warehouse, e-business, and related systems also will need to be deferred, with Banner-related work taking precedence.

Included in this memorandum is a pie chart showing how Project EntERPrise has already affected projects for the Business Systems Team. This trend will continue throughout the life of the Banner implementation project and, we hope, the chart further illustrates the need to impose a freeze on system changes. The Enterprise Applications staff is a hard-working, dedicated group of information technology professionals that has consistently delivered excellence to our administrative users. As we shift resources away from legacy system support we know that this will be a difficult transition for our enterprise system users. We hope you understand that we are looking forward to providing excellent service to you on the "flip side" of Project EntERPrise, and need your help so that we can concentrate on implementing Banner instead of enhancing systems scheduled for replacement. This project can succeed only if everyone works together to achieve our common goal.

Business Systems Team Resource Allocation
1Q 2004 1Q 2005
 

Last Updated: Tuesday, January 03, 2006